Privacy Policy

Ember Peak Firewood respects your privacy. This policy explains what information we collect, why, and how it’s protected.

What We Collect

When you order, we collect the details needed to fulfil your purchase: your name, contact details, delivery address, order history and payment confirmation. We also collect standard website analytics (pages visited, device type) to improve the site.

How We Use It

We use your information to process orders, arrange delivery, provide support, and — only with your consent — send occasional seasonal offers through the Ember Club. We never sell your personal information.

Cookies

Our site uses essential cookies (cart, checkout, security) and analytics cookies to understand how the site is used. You can control cookies through your browser settings.

Your Rights

You may request a copy of the personal data we hold about you, ask for corrections, or request deletion at any time by emailing [email protected]. Order records may be retained where required by tax law.

Contact

Privacy questions? Reach us via the contact page.