A lost remote is the most common reason a working fireplace gets replaced. It should not be. Ours arrives paired, so the fire works the moment the battery goes in.
Electric Fireplace Remote Control Replacement at a Glance
- Pre-paired at the factory
- Same six functions as the original
- CR2032 battery included
- Works with all Ember Peak fireboxes
- Backlit buttons for evening use
- Twin pack available for two rooms
Who it suits: anyone who has lost, broken or drowned a remote, or who wants a second one for a second room.
Why this one works out of the box
Factory pairing means the remote’s code is already matched to the receiver in the fire. There is no holding two buttons and waiting for a beep.
The buttons cover the same functions as the original: power, flame brightness, ember brightness, heat up, heat down and timer. Nothing is missing and nothing extra has been added to confuse the layout.
A CR2032 battery comes in the box, which sounds trivial until you get home with a remote and no way to test it.
Compatibility and what it fits
This electric fireplace remote control replacement fits every firebox we sell. If you bought a fire elsewhere, the two measurements that decide compatibility are the ember bed length and the clear height above it, not the width of the unit on the box.
Measure the bed rather than the fire. A 60-inch fire usually has a 52-inch bed once the side trims are counted, and buying to the fire width leaves you short at both ends. That single mistake is behind most of the returns we see on a electric fireplace remote control replacement.
If you are unsure, photograph the opening with a tape measure visible in the frame and send it to us. We would rather answer that question before you order than process a return afterwards.
Nothing here needs an electrician, a gas engineer or a builder. That is the advantage of a electric fireplace remote control replacement: it changes how a fire looks and works without changing the fire itself. If the firebox is sound, this is the sensible place to spend money.
Specifications, stock and delivery
| Spec | Detail |
|---|---|
| Model | EP-ACC-REMOTE |
| Pairing | Factory paired, no sequence |
| Functions | Power, flame, ember, heat +, heat −, timer |
| Battery | CR2032, included |
| Range | Up to 8 metres |
| Compatibility | All Ember Peak fireboxes |
| Buttons | Backlit |
| Warranty | 12 months |
| Weight | 48g |
| Sizes | Single or twin pack |
| Price | From $39 |
| Delivery | 2–5 business days, flat $50 under $1,000, free over $1,000 |
We check every item before dispatch and ship it tracked.
Fitting it in an afternoon
Unplug the fire and let it cool completely before you touch anything inside it. Even a warm firebox is unpleasant to work in, and glass that has been running is more fragile than glass at room temperature.
- Photograph the existing setup before you change it. You will want the reference if you decide to revert.
- Remove the glass or top panel, put the screws in a bowl, and keep the bowl where you can see it.
- Lift out the old media or the old part, and vacuum the tray while you have access to it.
- Fit the new item in a single layer or a single pass, checking it sits flat rather than proud.
- Reassemble, plug in, and run the flame for ten minutes before you judge the result.
The last step matters. A electric fireplace remote control replacement that looks wrong under a work lamp usually looks right under its own glow, and the reverse is also true. Judge it in the evening, in the room, with the lamp off.
Care that keeps it looking new
Dust is the enemy of every fireplace accessory, because it settles in texture and then catches the light. A soft brush once a month does more than any amount of polish.
Keep solvents away from acrylics, coatings and mirror finishes. Warm water and a drop of washing-up liquid handles almost everything in this range, and it is the only thing that is safe on all of it.
Store spare media in the packaging it arrived in rather than a drawer. Crystals scratch each other, stones chip, and log shells lose their finish if they rattle around loose.
Check the item once a year for warping or discolouration. A electric fireplace remote control replacement is cheap to replace and expensive to ignore, because a faded ember bed makes an entire fireplace look old.
Why accessories beat a new fireplace
A replacement fire costs several hundred dollars and a day of fitting. The same visual change usually comes from media, a shelf or a screen, which costs a fraction and takes an afternoon at most.
The strongest case is resale. A tired fire with a fresh ember bed and clean glass photographs like a newer one, and buyers judge fireplaces on what they can see in a listing.
The second case is renting. A electric fireplace remote control replacement moves with you; a built-in fire does not.
The third is that accessories are the only part of a fireplace you can change without touching anything structural. No wiring, no plaster, no tradesman, and nothing that needs undoing if you change your mind.
What accessories cannot do is change the heat output, the flame mechanism or the size of the firebox. If any of those are the actual problem, you need a different fire rather than a different bed.
Before you order
Check the model number on the data plate of your fire, usually inside the glass door or on the back panel, and compare it with the compatibility list in the specification table. If the plate is missing, photograph the firebox interior with a tape measure visible and send it to us.
Order one size larger than you think you need. A electric fireplace remote control replacement that is exactly the right size leaves nothing spare for the front edge, and the front edge is the part that gets knocked.
Think about the season as well. Media and screens are bought in autumn, when the fire starts being used, and that is also when stock moves fastest. We hold our own stock, so the estimate on this page is real rather than a supplier guess.
If you are buying this electric fireplace remote control replacement alongside a new fire, order both at once. They ship together, the delivery is free over $1,000, and everything arrives in the same window rather than across two weeks.
What to check when it arrives
Open the box in daylight and check the item against the photographs before you fit anything. Transit damage is rare but it is easy to resolve within a week and impossible to resolve in three months.
For a electric fireplace remote control replacement that arrives in pieces, count them against the contents list. A missing clip is a two-minute phone call before fitting and a wasted afternoon afterwards.
Keep the packaging for a week. It is the difference between a straightforward replacement and an argument about how an item was damaged.
Then fit it, run the fire for ten minutes, and look at the result from the doorway rather than from a metre away. That is the distance everyone else will see it from.
If the item sits in a fireplace that runs most evenings, expect to revisit it once a year rather than once a decade. Accessories take more abuse than they look like they do, and a small replacement in year four is normal rather than a fault.
Make a note of the fitting date inside the box lid and keep the box. When you come to replace the item in three or four years, the date and the model number are both there, and reordering takes a minute rather than an evening of measuring.
The Department of Energy sets out how electric heating is measured and priced, which is worth knowing before you spend anything on accessories for a heater.
If the remote stops responding
Replace the battery first, then check the fire is receiving power at the socket. Nine out of ten remote faults are a flat cell rather than a broken remote.
If a new battery does not fix it, look at the receiver on the fire. A rattle from inside the control box means the receiver has come loose, and that needs a service call rather than another remote.
Keeping it findable
Mount a small hook on the wall beside the fire, at the height you would reach from a chair. Remotes end up down the side of a sofa because there is nowhere else to put them.
The twin pack exists for exactly this: one on the hook, one in a drawer as insurance.
What a replacement remote cannot fix
If the flame has stopped working entirely, a remote will not bring it back. Flame failure is a control board or LED strip fault, and it needs the fire to be looked at.
If the heater has stopped but the flame works, that is usually the thermostat or the element. Neither is a remote problem.
The three remote faults that are not remote faults
A flat battery, a socket switched off at the wall, and a receiver that has come loose. Those three account for most of the calls we get about a remote that has stopped working, and none of them need a new remote.
Work through them in that order before you buy an electric fireplace remote control replacement. It takes four minutes and it saves a delivery.
If a new battery and a live socket do not fix it, look at the fire’s behaviour rather than the remote. A flame that comes on but will not respond, or a heater that fires up at random, points at the control board rather than the handset.
Living with one remote instead of four
Most homes end up with a remote for the fire, one for the television, one for the soundbar and one for a fan. Keeping the fire’s remote on a hook beside the fire is the only system that reliably works.
A spare costs little and removes the single most common reason a working fireplace gets replaced: nobody can turn it on any more.
Program nothing. Universal remotes that claim to learn fireplace codes rarely do, and the attempt usually ends with the fire unpaired and the original remote lost.
Two remotes, one fire, and what to expect
Two remotes on one receiver work independently, so either handset can operate the fire without unpairing the other. That is what makes a twin pack useful rather than an upsell.
The exception is a second fire in a second room. Each receiver is paired at the factory to its own handset, so a remote from one fire will not wake the other, which avoids the party trick of lighting two rooms at once.
If you move house and take the fire with you, the remote travels with it. There is nothing to reprogram at the other end.
How it compares to the rest of the range
If the flame has stopped rather than the remote, a new remote will not help. If the problem is that the heat never settles, the plug-in thermostat is the fix.
The Ember Peak standard
Accessories are where most fireplace retailers stop caring. We do not, because a tired ember bed undoes the impression of a well-made fire faster than almost anything else.
Delivery arrives tracked within 2 to 5 business days. Shipping is a flat $50 under $1,000 and free over $1,000, with a $150 minimum order. Anything unclear before or after the sale reaches a human on the contact page.
Compare the full accessory range on the electric fireplace accessories page, or read our sizing guide if you are still choosing the fire itself.
Common questions
Does it need pairing?
No, it arrives paired.
Will it work with another brand?
No. It is built for Ember Peak receivers.
What battery does it use?
A CR2032, included in the box.
What is the range?
Up to 8 metres, which is more than most rooms.
Can I buy two?
Yes, single or twin pack.
Is it in stock?
Yes. We hold stock of this item in our own warehouse and ship it tracked within 2 to 5 business days.
Can I return it?
Yes, within 30 days on unopened items. Open media packs cannot be returned for hygiene reasons, so check the size before you order.
Order the Universal Electric Fireplace Remote today. It ships in 2 to 5 business days with tracking, and orders over $1,000 ship free.
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